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Return & Exchange Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Conditions
- Items must be in original, unused, and unwashed condition.
- Proof of purchase (receipt or order number) must be provided.
- Items on sale or clearance cannot be returned or exchanged.
- Personalized or custom items are non-refundable.
Return Methods
- Return by mail: Send the items back to our warehouse address.
- Return in-store: Visit any of our store locations to process the return.
Exceptions
- Returns cannot be accepted for items that have been used or damaged by the customer.
- Gift cards, digital downloads, and perishable goods are non-returnable.
| Methods | Details |
|---|---|
| Refund Method | Refunds will be issued to the original payment method within 7-10 business days after the return is processed. |
| Exchange Policy | Exchanges are available for products of equal or lesser value. If the desired product is out of stock, a refund will be issued. |
| Shipping Costs | Shipping charges are non-refundable. Customers are responsible for the cost of return shipping unless the return is due to a defective or incorrect item. |
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